Our services are not cheap, rushed, or cookie-cutter. If this is what you are seeking, our services are not right for you. On the other hand, if you want to work with the BEST of the best, you are in the right place. Our services stress quality over quantity. Our business model is based on providing outstanding quality and service to a select number of clients. Our services are most appropriate for individuals who understand that a professional image is an essential investment in their career, and who value the unmatched professional expertise, personal attention, focus on details, emphasis on quality, and commitment to helping you achieve your career goals successfully that we bring to every project.
Our services are NOT a one-time transaction. Unlike many of the high-volume firms that treat their work with job seekers in a transactional way (and never expect to see you again), we take a much longer-term outlook. When we tell you that we are completely committed to supporting you in achieving your goals, winning your long-term loyalty, and establishing a lifelong relationship you know we mean it, because our entire business model depends on it. We have clients we have worked with on each and every step of their career for the past 20+ years. Others who have sent every single member of their family, their neighbors, and co-workers to us for help. This is what we strive for.
We NEVER outsource your project to inexperienced freelance writers. Some firms even send their projects to offshore writers who do not speak English as a first language. Our team of writers are handpicked and personally vetted by our founder Michelle Dumas. Each is highly trained, certified, active in the resume writing/employment services industry, and has proven top-notch skills. We treat our writers right and in turn we have their loyalty and our clients receive top-notch quality. We also take the ongoing, continuous mentoring and training of our writers seriously and have a professional proofreader, editor, and mentor on the team (and a highly credentialed professional resume writer herself) who collaborates with our writers on every project behind the scenes, advising on grammar, content, and overall document strategy.
We do not believe in holding your documents hostage. Some firms lock their documents so that you will never be able to make even minor changes yourself in the future. We don’t agree with this policy! At the end of a project with us we send you all the source files for all the documents we have prepared for you. While we hope you will come back to us for updates in the future, we want to make sure you have everything you need now for a successful job search (and that requires your documents in multiple formats) and also so you can make minor changes to your documents (updating a phone number, for example) in the future.
We recognize that a resume is just a tool and many people need support in using that “tool” in effective ways. Unlike other resume firms, we do not just write your resume and send you on your way. We provide you with access to our exclusive, back end client portal with a vast library of resources to help you on every step of your search, from career planning and goal setting, to using LinkedIn more effectively, interviewing, and salary negotiations, and much, much more. Differentiating us further, we also have a team of highly accomplished career and job search coaches on our team who are available to meet with you one-on-one to consult with you and coach you on any aspect of job searching and career management.
We aren’t a fly-by-night service provider that is going to disappear tomorrow. When Michelle Dumas, our founder, first brought Distinctive Career Services to the internet in 1996, we were one of just a handful of professional resume writing firms offering our craft on the Internet. Literally, we were one of the very first resume services on the Internet. Today there are thousands, but we have seen thousands come and go, as well. We have outlasted them all! The reason for this is simple. We consistently provide outstanding service and deliver on our promises. We are as good as we promise you we are. We are in it for the long haul and we will be here for you when you need our support in the future.
